Wednesday, May 7, 2008

[EQ] Creating Equity Reports - A Guide for Hospitals

Creating Equity Reports - A Guide for Hospitals

 

Robin M.Weinick, Katherine Flaherty and Steffanie J. Bristol
The Disparities Solutions Center, Massachusetts General Hospital, May 2008

Available online PDF [78p.] at: http://www.rwjf.org/files/research/050608hospitalequityreport.pdf

This is a guide for hospitals planning to prepare equity reports. These reports identify ethnic and racial disparities in organizations and suggest ways to reduce them. The authors include case studies of hospitals that have already implemented equity reports.

This guide focuses on the role of equity reports in reducing those disparities by helping health organizations to identify the inequalities in the care they provide and to monitor changes over time. While the majority of hospitals collect data on patients’ race and ethnicity, few use the information to assess quality of care, health outcomes and patient satisfaction. In preparing this guide to equity reports, the authors drew on the experiences of hospitals across the United States and make the following recommendations for any hospital planning to address potential inequalities in the care it provides: 

·         Obtain management buy-in and the support of hospital leadership.

·         Determine which data will be collected and how they will be collected, used and stored.

·         Maintain integrity in the data collection process.

·         Include anecdotes that will bring the report to life.

·         Inform the public.

 

 

Table of Contents

 

Introduction

Chapter 1:  Why Create a Hospital Equity Report?

Overview:What is an Equity Report?

Racial and Ethnic Inequalities are a Significant Problem

Definitions

The Importance of Measuring Equity

Benefits of a Hospital Equity Report

 

Chapter 2:  Leading the Effort

Overview

“Not in My Hospital”

Getting the Board on Board

Leading Change

Summary

 

Chapter 3: Collecting the Data: Race, Ethnicity, Language, and Socioeconomic Status

Overview

Planning

What Data to Collect

How to Collect the Data

Training Staff to Collect the Data

Where the Data Are Stored, How They Are Accessed, and By Whom

Data Quality Assurance

Developing a Plan for Informing Staff, Patients and the Public about these Efforts

 

Chapter 4: Measures

Overview

Types of Measures

Specific Quality Measures to Consider

Considerations in Selecting Measures

Changing Measures in Subsequent Reports


Chapter 5: Presenting the Data

Overview:Telling the Story

Advice for Presenting the Data

Sample Data Displays

Outline of an Equity Report

What Else to Include in the Report


Chapter 6: Using the Report

Summary

References

Appendices

Appendix I:  The Massachusetts General Hospital Disparities Dashboard

Appendix II: Measures Used in Hospital-Based Research Studies of Inequalities

 

 

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