High Performing Healthcare Systems: Delivering Quality By Design
G. Ross Baker, Anu MacIntosh-Murray, Christina Porcellato, Lynn Dionne, Kim Stelmacovich and Karen Born
An examination of leadership strategies, organizational processes and investments made to create and sustain improvement in healthcare
Available online as PDF file [293p.] at http://www.longwoods.com/articles/images/QBD_Oct08.pdf
“….Improvements in science, technology and care have offered the promise of better healthcare and improved health. But many healthcare systems have been unable to cope with the acceleration of knowledge growth, thus creating a gap between the care that is possible and the care that is delivered. Many commentators bemoan the inconsistent quality and increasing costs of current healthcare and fear the future burdens posed by aging populations and the costs of adopting emerging therapeutic and diagnostic innovations. Providing consistent, high-quality care is a challenge even in the countries that spend the most on healthcare (Institute of Medicine 2001).
The increasing complexity of healthcare systems in industrialized countries has further exacerbated the quality chasm, thereby leading to a healthcare delivery system that is complicated, inefficient and uncoordinated.
Improving the safety and quality of care is an increasingly important objective in all health systems. Advances in measurement have helped to highlight variations between organizations, and across regional and national health systems…”
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