Guidance Notes on Services for the Urban Poor
A Practical Guide for Improving Water Supply and Sanitation Services
Water and Sanitation Program (WSP), The World Bank, August 2009
Press release: http://go.worldbank.org/UW2TXOP5W0
Available online PDF [72p.] at:
http://www.wsp.org/UserFiles/file/Main_Global_Guidance_Note.pdf
“….To meet the Millennium Development Goals (MDGs) for water supply and sanitation, project planners and service providers and the poor themselves in developing countries will have to overcome a number of barriers that impede the improvement of services for the poor.
These Guidance Notes identify a number of institutional, legal, financial, and technical barriers to providing adequate services to the urban poor and propose practical solutions based on the experience of a number of relevant cases. These Notes are aimed primarily at project planners, service providers, and community leaders but provide some suggestions for policymakers. A summary of policy issues is included in the last section….”
Content:
Executive Summary
Section 1: Introduction
Section 2: Give the Poor a Voice
Promote Meaningful Participation in Planning and Design
Publish Stories of the Poor
Inform and Educate Poor Communities
Empower the Poor to Act within and beyond Their Own Communities
Getting Started: Actions and Resources
Section 3: Build Support for Improving Services
Incorporate Informal Service Providers into the Solution
Create Political Support for Change
Getting Started: Actions and Resources
Section 4: Eliminate Administrative and Legal Barriers
Delink Service Provision from Land Tenure
Institutionalize Simplified Procedures and Provide Assistance
Getting Started: Actions and Resources
Section 5: Strengthen Capacity, Autonomy, and Accountability of Service Providers and Provide Incentives to Serve the Poor
Separate and Clarify the Responsibilities of the Actors
Strengthen Capacity
Recognize and Work with Alternative Providers
Introduce Accountability and Performance Monitoring Systems
Regulation by Contract
Other Regulatory Mechanisms
Getting Started: Actions and Resources
Contents
Guidance Notes on
Services for the Urban Poor
Section 6: Adopt Appropriate Investment Finance, Cost Recovery, and Subsidy Policies
Adopt Realistic Cost Recovery Policies and Targeted Subsidies
Develop a Cost Recovery Strategy
If Necessary, Subsidize Investments, not Consumption
Restructure Charges and Payment Practices to Accommodate the Poor
Reduce the Connection Charges for Poor Households
Introduce Frequent Collection of Water Charges
Eliminate Distorted Tariffs for Poor Households
Legitimize and Provide Finance for Small Private Service Providers
Getting Started: Actions and Resources
Section 7: Overcome Physical and Technical Barriers
Protect Water Resources
Adopt Alternative Technologies and Delivery Systems
Adopt Modular Planning
Getting Started: Actions and Resources
Section 8: Summary of Policy Issues
The Policy Framework
List of Policy Issues Associated with the Proposed Strategies
Give the Poor a Voice
Take Vested Interests into Account
Eliminate Administrative and Legal Barriers
Strengthen Capacity, Autonomy, and Accountability of Service Providers
Make Appropriate Investment Finance, Cost Recovery, and Subsidy Policies
Overcome Physical and Technical Barriers
Resources
Global Experiences on Expanding Water and Sanitation Services to the Urban Poor
World Bank, August 2009
Available online PDF [172p.] at:
http://www.wsp.org/UserFiles/file/Accompanying_Volume_to_Global_Guidance_Notes.pdf
Case Studies
1. Parivartan: Slum Networking Project Ahmedabad
2. The Slum Sanitation Program: Reaching the Poor through Mumbai
3. PROSANEAR: Combining Community Participation and
4. Federation of Water Associations: Giving the Poor a Voice
5. Orangi Pilot Project: The Poor Invest in Their Future
6. Kalyani: No Subsidy Sanitation Leads to Open-Defecation-Free Slums Kalyani, Kolkata
7. Community-Managed Toilets: Solving Sanitation Problems of Tiruchirapalli
8. The
9. National Water and Sewerage Corporation: Utility Reform Helps the Urban Poor
10.
11. Nongovernmental Organization-Assisted Water Points: Dhaka
12.
13.
14. Temeke District: Community-Managed Water and Sanitation Program
15. Water for All: Community-Managed Water Services
16. Programs to Serve the Poor Urban Areas of
17. Nyalenda Water Supply Project: Delegated Management Model Kisumu
18. Water Trust Model: A Community-Based Initiative
19. Social Connections and Public Standpipes: Access to Drinking Water in Disadvantaged Areas
* * * *
This message from the Pan American Health Organization, PAHO/WHO, is part of an effort to disseminate
information Related to: Equity; Health inequality; Socioeconomic inequality in health; Socioeconomic
health differentials; Gender; Violence; Poverty; Health Economics; Health Legislation; Ethnicity; Ethics;
Information Technology - Virtual libraries; Research & Science issues. [DD/ KMC Area]
“Materials provided in this electronic list are provided "as is". Unless expressly stated otherwise, the findings
and interpretations included in the Materials are those of the authors and not necessarily of The Pan American
Health Organization PAHO/WHO or its country members”.
------------------------------------------------------------------------------------
PAHO/WHO website: http://66.101.212.219/equity/
Equity List - Archives - Join/remove: http://listserv.paho.org/Archives/equidad.html
Twitter http://twitter.com/eqpaho
IMPORTANT: This transmission is for use by the intended recipient and it may contain privileged, proprietary or confidential information. If you are not the intended recipient or a person responsible for delivering this transmission to the intended recipient, you may not disclose, copy or distribute this transmission or take any action in reliance on it. If you received this transmission in error, please notify us immediately by email to infosec@paho.org, and please dispose of and delete this transmission. Thank you.
No comments:
Post a Comment